The Total Wellness Group Difference
To meet every need of the aging population, we have designed our wellness centers to offer a full range of services, from an on-site physicians group, skilled nursing and rehabilitative services to outpatient rehabilitation services, non-medical home care services and hospice. Whether a resident requires short-term rehabilitative care, or ongoing nursing care, our programs help your residents live the highest quality of life possible.
Total Wellness Group is dedicated to excellence in providing health care professionals with the vital information they need to help them make informed decisions on behalf of your clients. Our motto of being compassionately committed to excellence in customer service is evident in everything we do. We believe that our company culture, values, and superior service standards are what define "Total Wellness Group." Not only do we provide excellence in customer service to each resident with our concierge approach, but we are also committed to serving those in your communities with the tools they need to effectively collaborate and communicate through our unique EHR (Electronic Health Record) system.
Family members often wonder when it is the right time to become involved in an aging loved one’s daily life and care. Adult children typically discuss their parents’ health and living situation amongst themselves until an unforeseen event causes them to act. However, leaving things until the last minute is not the best way to broach the subject with elders or prepare yourself for managing someone else’s health, finances and daily care. Going into caregiving blindly and without a strategy is strongly discouraged, although it happens frequently.
Business intelligence, delivered from lease transaction data, can support assisted living and memory care communities in attracting new prospects and renewing current residents, whether in the same or on a separate campus. Valuable information identifies trends among prospective residents within a given demographic that narrow marketing strategies to unit size or amenity level. BI even allows senior housing marketers to narrow marketing strategies to unit size or amenity level.
While it is known that there is a strong relationship between form and function, often the impact of physical design on workflow can be overlooked in the design of new buildings and spaces. Correspondingly, further research is needed to examine how the efficiency of patient care is impacted by physical layout decisions. With the development of new models, relationship between physical layout with flexible patient flows and operational policies through development of a discrete event simulation approach are analyzed and implemented for ultimate success.
Organizational excellence is incremental. Different tiers or “maturity levels” should be identified as interim targets for each of the organizational excellence characteristics. By focusing on the performance expectations of an accessible maturity level, employees and stakeholders will be more inclined to make the necessary changes within their control and capabilities. And as maturity levels are reached, participants should be recognized for their efforts.
Whether your goal is to grow your client base, increase employee satisfaction or to deliver higher quality care, Total Wellness Group can help. We provide home care software that makesrunning your agency easier than ever, so you can focus on what really matters.
Advance care planning is the process of discussing, determining and executing directives for an individual’s future treatment. This includes but is not limited to creating a living will and appointing a health care proxy who can make medical decisions if the individual isn’t able to do so. An advance care plan can be critical for providing the best quality of life for your parent as he or she ages, whether it’s a planned-for outcome, an emergency or an end-of-life situation.